1. If you want to customize the name, please leave your baby’s name under the order.
2. Each English name should have no more than 5 letters.
(Best 4-5pcs English letter beads， If your name is 6-8 letters, Usually we will remove the lentils in the middle of the letter， this is the length of control responsible for the safety of the baby)
3. Please leave a message for the name of the baby you want within 24 hours after placing the order. If there is no message on the order page for more than 24 hours,
we will send “BABY” letters as usual.
please do not mind, thank you.
4. Only an English name would be ok.
if you want a Russian letter， you will need to pay extra for this link. （Because Russian letters are more expensive）
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EN71 / CE / SGS / CPSIA / FDA
Q: The product has missing or broken parts when you receive it?
A: Please let us know which is missing, we will arrange to resend
Q: What can I do when purchase protection time is running out?
A: If your purchase protection time is running out but still have not received the package, please contact us to extend it.
Q: The Product packaging?
A: We pack it with a Bubble bag without the original package. If you need it, please contact us to add some fee for box freight
Q: Do you have a certificate for your dental gel products?
A: Yes dear, Our products are: FDA/ BPA Free/ EN71-3/ Australian Standard Certificate……
Q: How long does it take for the parcel to be received after the parcel is shipped?
A: DHL/ UPS/ Aramex about 8-10days. FedEx about 3-5days. Fasmop Standard Shipping about 25-45days. China Post Ordinary Small Packet Plus about 45-60days.
Q: Do you have a factory?
A: Yes dear, We have a team in China, and we design and sell our own products. And we accept customized products, such as brand customization, personalization customization, product customization…
Q; When can we receive the parcel?
E-packet: about 25days
FedEx IP: 3-5days
Fasmop Standard Shipping: about 25dyas
China Post Ordinary Small Packet Plus: 45-60days
If you know more about the use and customization of products, you can always contact us, and look forward to hearing from you. Thank you.
Mittsboy is a professional brand of Toy in China. We have our own factory and supply a large number of wholesales. And we have a professional development and design team in the world, with a number of product patents and copyrights. A comprehensive service team solves any customers’ problems. At the same time, the company provides exclusive sales channels for VIP customers, customized, designed, communicated, and other VIP customer special services.